Talk to us.
Stuck on a payment, need help with your photos, or worried about a profile? A real person reads every message.
What is this about?
Pick the closest reason and we will open an email with your message already written, so you do not have to explain twice.
Common questions
How quickly do you reply?
Within one working day, usually sooner. Reports of suspicious profiles are handled the same day.
My M-Pesa payment isn't showing on my invoice.
Email us the M-Pesa confirmation code and the phone number you paid from — the account number is the same for every payer, so the phone number is how we match it. We'll activate your package the same day.
Someone asked me for money. What do I do?
Don't send anything. Report the profile using the button below, with their first name and profile link. We investigate and remove scammers the same day.
I want my profile removed.
Delete it yourself from your dashboard at any time, or email us from the address on your profile and we'll take it down within 24 hours. No questions asked.